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Health Literacy - according to Health People 2020, is "the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions."
This research guide will give you valuable resources about health literacy and how it can help you improve communication between you and the patient.
Agency for Healthcare Research and Quality (AHRQ) has developed a toolkit for primary care providers to "reduce the complexities of health care, increase patient understanding of health information, and enhance support for patients of all health literacy levels."
Jacobson, K. L., & Parker, R. M. (2014). Teaching Patients with Low Literacy Skills. Retrieved from Center for Health Guidance: http://centerforhealthguidance.org/health-literacy-principles-checklist.pdf